Shipping policy

Orders are typically processed within 1-2 business days after payment confirmation, excluding weekends and holidays. If your order contains a personalized product, it may be 4-10 days until it ships out, depending on the processing density. The product is packaged in accordance with the cargo transportation and the structure of the product. Orders are sent by our contracted cargo to the delivery address you specified. Except for this shipping method, we do not have any other shipping method. It may take between 1-5 days for your order to arrive, depending on your city. If your orders meet the lower limits announced on our site and/or packages that offer free shipping, shipping is free, otherwise the shipping fee is paid by the buyer.

The orders are delivered to your address quickly, conveniently and safely. Once your order is shipped, you will receive a shipping confirmation email containing tracking details. You can use this information to track your package's delivery status. You can contact the customer services of our contracted cargo company to find a fast and effective solution to any problems that may occur during the shipping process after the order. In this process, we will do our best to reach a solution quickly and ensure your satisfaction. If you are not at the address you specified in the order during delivery, the cargo company will take the product back to the branch. If the product is not received from the cargo branch within the return conditions specified by the cargo company, return procedures are applied. When you use the delivery option by courier, if it is not possible to deliver the product due to reasons such as not being at the address or providing an incorrect address, if the courier company cannot reach you, the product will be sent back directly and return procedures will be applied.